Privacy policy
PRIVACY POLICY
Last updated: October 2025
This Privacy Policy describes how NAD*PREMIUM by Jean Hick (“we”, “us”, or “our”) collects, uses, stores and protects personal information when you visit or make a purchase on www.thenaddrinks.com (the “Site”).
By accessing or using our Site or Services, you acknowledge and agree to the practices described below.
NAD*PREMIUM by Jean Hick (is part of the LIGRES & PARTNERS Group, which oversees and supports the brand’s international operations)
Registered office: based in the United Kingdom
E-mail: info@thenaddrinks.com
We operate under the UK General Data Protection Regulation (UK-GDPR) and the Data Protection Act 2018.
Although based in the United Kingdom, we serve customers worldwide and apply privacy and security standards consistent with leading international regulations, including the EU GDPR, CCPA/CPRA (California), PIPEDA (Canada) and other comparable frameworks
We collect personal data necessary to deliver and improve our Services. This may include:
- Identity and contact details – name, email, phone number, billing and shipping address.
- Order information – items purchased, payment confirmation, delivery details, returns.
- Account details – login credentials and user preferences (if an account is created).
- Customer support data – messages or requests sent to our team.
- Technical and usage data – IP address, browser type, device information, pages visited, and interactions with our Site (via cookies and analytics tools).
Providing data is voluntary, but some services (such as order processing) cannot function without it.
3. How We Use Personal InformationWe use your personal data to:
- process, fulfil and deliver your orders;
- communicate with you about your purchases or account;
- provide after-sales and customer support;
- improve, personalise and secure our Site and Services;
- send newsletters or marketing updates only with your consent;
- comply with accounting, tax and legal obligations;
- prevent fraudulent or unauthorised activity.
We never sell personal data and share it only as described below.
4. Legal Bases for ProcessingWe rely on:
- Performance of a contract – to fulfil purchases and provide our Services.
- Legal obligation – to comply with tax or regulatory duties.
- Legitimate interest – to improve customer experience, protect our business, and ensure security.
- Consent – for optional communications or cookies, which you may withdraw at any time.
Cookies help us operate efficiently and understand how visitors interact with our Site.
Essential cookies enable navigation and checkout. Non-essential cookies (analytics, marketing) are used only with your consent. You may manage cookie preferences through your browser or our on-site cookie banner.
For further details, please refer to our Cookie Policy.
We retain personal data only as long as necessary to:
- deliver products and manage accounts,
- meet legal and fiscal requirements, or
- respond to legitimate claims or requests.
In general, transactional records are kept for up to ten (10) years in compliance with tax and accounting laws. After this period, data is securely deleted or anonymised.
7. Data Sharing and DisclosureWe work with carefully selected technology and service partners that provide secure hosting, payment and logistics solutions necessary to operate our international e-commerce platform.
All such partners act under written data-processing agreements and are required to handle personal data securely and lawfully.
We may also disclose information if required by law, court order, or to protect our legitimate rights and users.
Your information may be processed outside your country of residence, including in the United Kingdom, the European Union, the United States, or other jurisdictions where our partners operate.
Whenever data is transferred internationally, we apply recognised safeguards such as the UK International Data Transfer Addendum and the EU Standard Contractual Clauses to ensure adequate protection.
We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss or misuse.
While no system is entirely secure, we continuously monitor and improve our defences.
Please keep your account credentials confidential and contact us immediately if you suspect any unauthorised use.
Depending on your location, you may have the right to:
- access and obtain a copy of your personal data;
- request correction or deletion;
- restrict or object to processing;
- request portability of your data;
- withdraw consent for marketing or cookies.
To exercise any of these rights, contact us at info@thenaddrinks.com.
UK residents may also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk. EU residents may reach their local authority.
We will respond promptly in accordance with applicable laws.
Our Site and Services are not intended for individuals under 16 years of age, and we do not knowingly collect personal data from minors.
If you believe that a child has provided us information, please contact us to request deletion.
We recognise that data-protection standards differ around the world.
Regardless of where our customers live — in Europe, the Americas, Africa, the Middle East, Asia or Oceania — we handle all personal information with fairness, transparency and respect, applying safeguards equivalent to those required by leading international privacy laws.
We may revise this Policy periodically to reflect legal or operational updates.
The current version will always be published on this page, indicating the effective date above.
For any questions, requests or concerns about this Privacy Policy or our data-handling practices, please contact:
NAD*PREMIUM by Jean HickE-mail: info@thenaddrinks.com
Registered Office: based in the United Kingdom
✨ This document reflects NAD*PREMIUM by Jean Hick commitment to transparency, trust and responsible innovation — serving a global community that values quality, authenticity and well-being.